The physical record of your health care is owned by the SHA facility, but you have the right to read or request a copy of your health information. You have the choice of physically viewing your health record or receiving a copy. In either case, you may ask for help understanding what the terms, codes or abbreviations in the record mean. If the episode(s) of care you are requesting spans more than one facility within the SHA, you need only submit one request to an SHA Health Information Management (HIM) department and are subject to only a single fee; a HIM professional will coordinate the release, and you do not have to submit to each facility separately.
Use this form if you are a patient requesting information from your own health record:
Request for Access to Personal Health Information Form
The SHA follows the need-to-know principle when releasing information to a third party and, with your consent, only releases information specific to the injury or instance being reviewed. Your consent is not required when the law entails information to be disclosed, such as to WCB for a claim or SGI under
The Traffic Safety Act. In these cases, their own consent for disclosure forms may suffice to process your request. (Note: A processing fee will be charged in accordance with Health Information Management policy).
For all other circumstances, you may request that your health information be disclosed to a family member or friend, or to another third party by providing written consent and by completing the SHA Consent for Disclosure of PHI form.
Use this form if you are giving permission to a third party to access your health record:
Consent for Disclosure of Personal Health Information Form
If you are actively receiving care (e.g. as an inpatient on a medical ward, or while in the Emergency Department, or being managed as part of an outpatient program, or in long-term care) speak to your care provider. Your care provider may be able to provide you with some reports of your current episode of care. After a visit is concluded, and if no longer under active care, you will be directed to a Health Records Department in order to submit a formal request.
For immunization Records, please contact your local Public Health Office.
Records produced by your Family Physician / Primary Care Provider are kept by the provider in his or her private clinic or primary health care clinic. Please contact the clinic directly in order to request copies of those health records.
If you believe there is an error or omission in your health information, you have the right to request an amendment. To submit a formal request, please contact the Health Information and Management department where the record is kept.
You will be charged a processing fee of $20.00 to access your health information. If you require copies of your information, a fee of $0.25 per page will be applied (GST/PST exempt).
general information brochure is available online.