Can I arrange my visit ahead of time?
Yes. Scheduling visits with the care team ahead of time is helpful and encouraged. Please contact your care team.
Can I bring in food, drinks or other items?
Yes. However, they must be packaged in a container which can be easily wiped down with disinfectant wipes. List of permitted items is available here.
Who can I contact if I don't agree with a decision made about family presence?
Contact your local Quality of Care Coordinator.
Who can I contact with questions about First Nations and Métis Health care?
Note that some information may be updated or changed, pending how COVID-19 evidence continues to evolve. It is important to maintain a balance between these recommendations and patient/resident needs.