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Web Renewal - Questions and Answers for Public
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Web Renewal Questions and Answers
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For Patients, Families and Partners
What changes will I see on June 28?
Our new sites feature numerous improvements over our previous ones:
Streamlined desktop and mobile functionality and responsiveness. Both layout and design of the website was based on user testing and feedback from both patients and providers;
An integration with the Healthwise website (a component of HealthLine 811), providing hundreds of articles, videos and infographics with patient education content that is clinically-reviewed and maintained;
ER Wait Times functionality for both Saskatoon and Regina acute hospitals;
Online symptom-checker tool, health decision tools and calculators;
Single, provincial listing of SHA health facilities, with the ability for patients to locate the facilities nearest to them.
Contribution portal that allows portfolios to own, edit, and maintain their own content;
New provincial content:
Translation and Interpretation Services;
Central, public access to provincial Policies;
Connections with two other provincial websites:
Moms & Kids Health Saskatchewan
Are the old RHA websites going away?
Both the SHA website as it exists today will go away as of June 28; however we will retain archived copies of these sites, just in case anything was missed in the migration.
The remaining RHA websites will continue to be available for a period of time; however we anticipate that we will close off the external websites within the next year, leaving us with a single, provincial website.
As we approach those next steps, changes will be communicated well in advance.
What role did patients and families have in the creation of the new website?
It was very important that our new website was designed first and foremost with our patients and families in mind.
Patients and families have had a variety of roles in the project to date, including participating in initial research and
recommendations, development workshops, they helped us to test site navigation and the naming of the different
sections you see on the homepage. We also have a patient family partner on our project steering committee.
User feedback is going to remain an important element of the design moving forward, as well. Additional investment was put into a real-time feedback function that you’ll see throughout the site, and in the months ahead we will be setting up a cross-functional governance model for the sites that will evaluate ongoing user feedback, site analytics and
requests for new functionality.
I have lots of documents in my organization that link to the existing SHA website; will these links break?
Yes. The new website is on a completely new system, so all URLs will break once the move takes place. Links within other materials you may have, including posters, brochures and patient education material, will also require updating. Advance notice of this change is being provided to you in order to anticipate this change and make plans to update your information with the new links once the new site becomes active. Our health system is large and inter-connected, so many areas and organizations will be affected.
Our main home page URL:
will remain unchanged.
Where do I go if I want to learn more about the web project?
At any time, you’re welcome to review the Web Renewal report and previous updates available on our main
web renewal project page
. If you have additional questions, please raise them with via email:
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