Patients in Regina and Saskatoon will have access to enhanced laboratory services beginning April 1, when a new multi-year contract begins with a new service provider.
Regina and Saskatoon have provided community laboratory services through a third-party company for many years. LifeLabs is the new vendor selected in the most recent public Request for Proposals process that began in December 2016. LifeLabs assumes community laboratory services in the two communities from Dynacare, which currently employs approximately 100 people in the province.
“We are very pleased with the enhanced services LifeLabs is able to offer to laboratory patients in these communities," said Corey Miller, Vice President of Provincial Programs for the Saskatchewan Health Authority. “We are also pleased that LifeLabs has expressed interest in hiring existing staff and taking over existing locations for each of the five clinics in each city. This is appreciated and will be facilitated in every way possible by Regina and Saskatoon health authority staff."
LifeLabs will offer enhanced customer service to patients in many ways, including:
"We are honoured to have the opportunity to serve the patients of the Regina and Saskatoon areas and to build a partnership with the Saskatchewan Health Authority and its providers," says Sue Paish, President and CEO, LifeLabs. "Through this contract, patients will experience first-hand what sets the LifeLabs' experience apart, with high quality service and conveniences including online appointment bookings."
“In addition to enhanced patient services, the provincial health system is expected to see improved efficiencies and coordination with this new provider, and receive significant value throughout the contract's life," Miller said.
The contract is for a period of seven years, with an extension option for an additional three years, and is valued at more than $60 million. The contract was authorized by the new Saskatchewan Health Authority Board at its public meeting Thursday.