The Saskatchewan Health Authority (SHA) has some tips for helping the public know when a phone call is from the SHA for individuals receiving calls about test results and contact tracing:
When the SHA calls, it is possible that the number displayed on your phone may be from out of country. This is because the SHA is using a Hosted Call Centre. If you prefer not to answer an unknown call, please take note of the number and call back to verify. This is especially important during the pandemic in order to protect yourself and your loved ones from potentially fraudulent calls.
Remember to also take protective measures against COVID-19, including: wearing a mask, physical distancing, washing your hands, staying home when sick and getting tested.