Patients of Meadow Lake Hospital are singing the praises of Connected Care.
Since fall 2018, acute medical and surgical patients at the 32-bed facility have been regularly and individually visited at the bedside by teams of nurses, physicians, and varying health professionals including dieticians, therapists, pharmacists, mental health workers, chronic disease personnel, palliative care personnel, and liaison workers.
The patient is a key part of the care planning to achieve an early recovery and improve their health status. The teams discuss and review with the patient his/her care and progress, changes and supports needed, and anticipated dates for the patient’s discharge from hospital.
And the patients love it.
“The care is so much better than last year. The support from the nurses is a lot better. Last year I felt anxious and scared, but this year I feel safer and more comfortable,” wrote one patient about bedside rounds.
Another patient said, “I think the idea of rounding and including the patients and family in the communications is very good. We really like to know what is going on and this can keep us well informed.”
“I feel free to ask questions and get answers,” said another.
“The doctor and nurses and a therapist came in to see me – a whole entourage, even the dietician. They answered all the questions my daughter asked,” stated another happy patient.
Angela Reid, Director of Acute Care in Meadow Lake, says nurses, physicians and allied health professionals are very positive about the Nursing Bedside Rounds, which happen twice a day, and the Interdisciplinary Bedside Rounds, which occur daily Monday through Friday.
“All of the necessary health professionals are in one place at the same time. It improves efficiency and communication for care providers and results in prompter patient treatment,” Reid said.