As part of the Saskatchewan Health Authority’s (SHA) commitment to quality and safety, the SHA participates in an independent, third-party assessment of the care and services we provide. This process, carried out by Accreditation Canada, involves everyone from the Board of Directors, to point-of-care staff and patients and families, helping us to identify what is being done well, and areas where we need improvement. Through participation in accreditation the SHA ensures that we are providing a safe environment for our staff and that we are delivering safe, quality care for our patients, clients and residents.
The SHA and Accreditation Canada, in partnership with Patient and Family Advisors, have approved a model for the organization to be accredited as one, beginning in the fall of 2019. The approved model for sequential accreditation surveying using the Accreditation Canada Qmentum standards will ensure that all service areas have participated in an on-site survey at the end of a four-year cycle. This new way of participating in accreditation will help to drive a culture of being “accreditation-ready” at all times.
This accreditation visual was created to represent the new accreditation model through collaboration with Patient and Family Advisors, First Nations and Metis partners and SHA leaders.
“We are always improving and advancing our processes and committed to aligning accreditation standards and processes with all quality and safety work,” says Felecia Watson, Executive Director for Patient and Client Experience for the SHA. “Being accreditation-ready at all times is also an important step to living our values; when we are accreditation-ready, we are providing safer, accountable care and putting the patient and their families first.”
The first service area to undergo an on-site survey will be Maternal and Children’s provincial programs in the fall of 2019. Primary Health Care, Mental Health and Addictions, and Community Care will be surveyed in 2020, followed by Inpatient Care in 2021. The last area to be accredited in the cycle will be Continuing Care in 2022. Medication Management, Leadership, and Infection Prevention and Control are system-wide standards and will therefore be assessed every year.
A visual representation of the Accreditation Model began to come together in collaboration with Patient and Family Advisors and representatives from First Nations and Metis Health partners at a visioning day in the summer of 2018. Through collaboration and partnership across the organization and with Patient and Family Advisors, the visual was finalized and approved by the Accreditation Oversight Committee in January of 2019.
The SHA will continue to partner with patients and families in the pursuit of provincial accreditation, involving them in key structures to support accreditation. These structures include an Accreditation Oversight Committee, working groups for the Required Organizational Practices (ROPs), and the establishment of quality and safety teams.