Daisy Decker likes having the new Community Health Centre at Market Mall in Saskatoon.
For starters, it’s in her neighbourhood, making for a much shorter bus ride – just five minutes compared to the hour or more it would take her to get to West Winds Primary Health Centre on the other side of the city. Given that Daisy visits the centre three times a week the convenient location is saving her a lot of time.
“I feel better about myself,” said Daisy of her experience at the Community Health Centre. “I’ve had really great success with the doctors so far. I’m getting answers I didn’t have before, and it makes a big difference when you have someone to sit and listen to you.”
The Community Health Centre at Market Mall opened almost a year ago to support individuals 50+ with complex health care needs and chronic conditions. The centre provides interdisciplinary care and services to support older adults to remain independent as long as possible.
Saskatoon Community Health Centre at Market Mall nurses Lana Hagman Obst (left) and Jennifer Happ (right) with patient Daisy Decker (middle).
Clients are encouraged to access the centre:
Other services available at the centre include dental screening and dental referral, stroke care follow up by referral from hospital, health promotion through education sessions, intravenous therapy for low-risk medications and walk-in counselling. The centre can also help clients access Home Care and therapies, as well as mental health services.
The interdisciplinary care at the centre is provided by physicians, nurses, pharmacists, community mental health nurses, social workers, therapists (occupational, physical and recreational) and continuing care aids.
“We have the whole team under one roof, allowing for better communication, collaboration and client-centred care,” said Maggie Sawatsky, Health Educator and Facilitator with the Saskatchewan Health Authority.
Market Mall was chosen as the location of Saskatoon’s first Community Health Centre because of data indicating that the Nutana suburban area had one of the highest rates of emergency department visits and longest lengths of stay in hospital, particularly among the 50+ age group.
“So, it was decided that this area would be the first to have this interdisciplinary team in the community,” said Sawatsky. “Our goal is to reduce the number of emergency department visits for this area.”
Since April 2019, the area has seen a decrease of 52 emergency department visits. Sawatsky said that part of this success is because the centre’s nurses are following up by phone with individuals in the area who have recently been discharged from hospital. The nurses ensure that patients have a follow up appointment booked with their family physician or arrange for a follow up appointment at the centre if the patient does not have a family physician, as well as answer any questions the patient may have.
The centre is located within Market Mall beside the elevator and indoor entrance to the mall’s parkade. For questions, contact 306-844-4050.