Throughout the pandemic, the role of a Saskatchewan Health Authority protective services officer hasn’t drastically changed. They continue to respond to calls, assist where needed and attempt to de-escalate tense situations. The one difference is the new personal protective equipment (PPE) they now wear: Each officer is required to wear a mask.
“We were required to take a security course, and undergo a physical test, as well as learn defence tactics when we first started our jobs,” explains Stephen, a security officer in Saskatoon. “Now we take additional training to learn how to properly don and doff PPE so we keep ourselves and the public safe.”
Princess, a protective services officer in Saskatoon has worked for the SHA for over two years. She has concerns about carrying COVID-19 home and infecting her parents. Officers are often required to sit with uncooperative COVID-19 patients in the hospitals to ensure they remain in isolation.
“Because of the risk, I’m more than willing to wear the PPE,” Princess notes.
Princess, a security officer for the SHA wants to remind everyone to stay safe, wear your mask and social distance.
Stephen agrees. “Everyone has to work together to avoid risks. However, it does make our job more difficult in some ways. Wearing a mask hides the compassion on our faces. We’ve seen more mental health patients, especially younger people, coming to the hospital since the pandemic began, and it’s hard to deal with them when they can’t read the expression on your face.”
Stephen, a security officer shares his experiences since the pandemic began.