Provincial Clinical and Support Services
The Provincial Clinical and Support Services (PCSS) portfolio is responsible for a number of important systems and services across the Saskatchewan Health Authority. These include Diagnostic Imaging, Laboratory Medicine, Pharmacy Services, Emergency Medical Services, Environmental Services, Nutrition and Food Services, Provincial System Flow and Infrastructure Management.
John Ash - Interim Vice President, Provincial Clinical and Support Services
John Ash is coming from his role as Executive Director of Acute Care in Regina, where he provided leadership for the Regina acute care services in the following areas: Emergency Room, Medicine and Surgical Inpatient Care, Trauma Care, Ambulatory Care, Social Work and Urban SFCC.
Throughout his career John has held a number of leadership positions, which include Executive Director, Office of Quality and Strategy Management, Executive Director of Patient Flow, Pharmacy and Respiratory Services and the Director of Patient Flow for the former Regina Qu’Appelle Health Region. John is recognized for his leadership in building a culture to improve patient flow, establishing the Patient Family Centered Care Program and supporting the implementation of the provinces first Accountable Care Unit. He has provided stewardship in the Provincial Emergency Departments Waits and Connected Care initiatives as well as the Provincial Quality and Safety Lean Management Committee. John has previously worked as a paramedic for over 20 years and has a Masters Degree in Leadership from Royal Roads University and a Masters Certificate in Municipal Leadership from York University.
In December 2021, it was announced that John would take on the role of Commander of the Saskatchewan Health Authority's Emergency Operations Centre (EOC) leading the health system's response to the COVID pandemic. John comes to this role from his previous role in SHA's emergency management structure as co-lead for the EOC's defensive strategy within the SHA's EOC.
John is committed to supporting an environment where teams and patients can work together and focus on providing the best possible care.
Executive Director, Diagnostic Imaging
Lenore Howey - Executive Director, Laboratory Medicine
Lenore has accepted the position of Executive Director of Laboratory Services to co-lead the strategic development of a fully integrated and coordinated service for provincial laboratory services with her Provincial Dyad physician and clinician leaders in Laboratory Medicine sub-specialties. Lenore has been working in both public and private laboratory environments for 37 years. She started in a physician office, progressed through rural operations as a Combined Lab and X-ray Technician, spent over 15 years as a Medical Laboratory Technologist and moved to managing the High-Volume Laboratory at St. Paul’s Hospital in addition to being dyad manager lead for the Hematology Division within the former Saskatoon Health Region.
Lenore completed her certification in Saskatchewan Leadership Succession Program, Quality Improvement Consultant with the Saskatchewan Health Quality Council and Lean/Six Sigma Green Belt through the American Society of Quality. She has continually built on her learning through system thinking with a focus on patient first care and staff safety.
Lenore has a passion for continual improvement as a primary principle to strengthen the laboratory system in delivering a fully coordinated service of having the right test for the right patient at the right place.
Patrick Robertson - Executive Director, Pharmacy Services
As Executive Director of Pharmacy Services, Patrick Robertson will provide collaborative leadership and strategic direction in the development of provincial pharmacy services.
Patrick has been a hospital pharmacist for 26 years and has 20 years of progressive healthcare administration experience of which 14 years have been at Saskatoon as a pharmacist leader. He has worked as a clinical coordinator and as a clinical manager. Over the past two years, Patrick has served as director of Pharmacy Services in the former Saskatoon Health Region. He is interested in the opportunity to further contribute in a provincial leadership capacity.
Patrick received his Bachelor of Science in Pharmacy (BSP) at the University of Saskatchewan (U of S) and a Doctor of Pharmacy (PharmD) degree at Wayne State University, Detroit, Michigan. He is an Assistant Clinical Professor, College of Pharmacy and Nutrition, at the U of S. He will be completing his Masters of Business Administration from the Edwards School of Business, U of S in 2018.
Patrick is committed to delivering patient and family centred care targeted at improving the health of Saskatchewan residents through optimized medication therapy.
Rod MacKenzie - Executive Director, Provincial Clinical and Support Services - Community Care
As the Executive Director of Provincial Clinical and Support Services - Community Care, Rod MacKenzie and his team will continue to advance the development of an enhanced patient-centered approach to Emergency Medical and Community Care Services, which includes Saskatchewan Air Ambulance and Provincial Ground Ambulance Services, Provincial Kidney Health Programs, HealthLine 811, and Medical Assistance in Dying.
Rod brings a wealth of diverse experience to his role, having worked in both Education and Health Care fields. Previously, Rod held positions as a school teacher, school administrator, and Advanced Care Paramedic in Alberta before assuming the Manager-Prehospital Emergency Medical Services role for the former Saskatoon Health Region in 2007. He has since served in various senior management capacities, including Director-EMS, Integration and ACAL, and Co-Director, Senior’s Health and Continuing Care, and Rural EMS. Rod holds a Bachelor of Education from the University of Alberta, Master of Education from the University of Calgary, an Advanced Care Paramedic Diploma from Portage College, and a Diploma in Environment, Health and Safety from the University of New Brunswick. Additionally, he has completed a Fellowship in Health Care Transformation from the University of Alberta.
With a commitment to fostering collaboration, Rod and his team are eager to work alongside stakeholders to enhance the coordination and delivery of health services in Provincial Community Care.
Kerri Cryderman - Executive Director, Environmental Services
Kerri Cryderman comes to the role of Executive Director of Environmental Services from her position as Director of Quality Improvement for the former Saskatoon Health Region where she provided leadership to quality improvement, strategic planning and strategic health information and performance.
Kerri is a certified lean leader who graduated with a Bachelor of Commerce majoring in Production and Operations Management and a Masters of Business Administration from the University of Saskatchewan. Kerri is an experienced leader who has held various positions in support services within health care over the last ten years. Kerri's career led her to health care after seven years in manufacturing environments within the United States and Canada.
Kerri is a servant leader who passionately cares about people and is willing to take on new challenges. She is dedicated to developing engaged teams who strive to remove waste and build quality and safety as a method of improvement.
Stephanie Cook - Executive Director, Nutrition and Food Services
Stephanie Cook comes to the role of Executive Director of Nutrition and Food Services following her most recent position as Director of Nutrition Services.
Stephanie is a Registered Dietitian with a Bachelor of Science in Food and Nutrition and a Masters of Science, Nutrition and Metabolism. Previously, she held other leadership roles within the former Regina Qu'Appelle Health Region. Stephanie is very passionate about the health and wellness that can be achieved through food and has a powerful vision for Nutrition and Food Services.
Stephanie is excited to work with the Nutrition and Food Services team and their clinical partners to continue the important and innovative work that is underway.
Marjorie Ingjaldson - Executive Director, Provincial System Flow
As the Executive Director of Provincial System Flow within the Saskatchewan Health Authority, Marjorie is accountable to strategically support operational improvements to our health system design, process, and information flows, to enable smooth and timely patient flow throughout the province.
Marjorie brings 17 years of progressive healthcare experience in a variety of settings. In her years of service she has had the privilege to lead numerous transformational change initiatives focused on improving how patients access and flow through our system across the continuum of Acute, Primary Health Care and Continuing Care services. Marjorie was a member of the leadership team that transformed our previous service model into the now successful Primary Health Care Networks.
A Mechanical Engineer and MBA by educational background as well as Six Sigma Green belt and Lean Leader certified, Marjorie is recognized for her analytical and systems thinking approach to innovative ways to improve our health care system. She has a passion for designing our integrated health system to enable patients to access the right care, at the right time, in the right setting, as close to home as possible.
Marjorie is committed to serving not only our patients but also our caregivers to ensure we are providing high-quality and patient-centered care.
Dr. Puneet Kapur - Physician Lead, Provincial System Flow
Puneet is a graduate of the FRCPC Emergency Medicine program at the University of Saskatchewan and an alumnus of the Ultrasound Fellowship at the University of Toronto. Prior to medical school, Puneet spent 10 years as a project manager/software architect in corporate Canada. He led large teams of software developers/systems engineers in designing and deploying products for a global list of customers in areas as diverse as finance, aerospace and consumer products. In addition to being an emergency physician, he holds a master’s degree in computer science from the University of Calgary as a NSERC industrial scholar.
Given his background, he has a passion for telehealth projects and efficient system/process design. Most recently, he co-developed and led the largest public virtual care program in Saskatchewan as Physician Lead for the Virtual Physician Triage program within Healthline 811, which provided home-based care for the entire province throughout the COVID-19 pandemic. He was also an invited expert for the Royal College Task Force on Artificial Intelligence and Emerging Digital Technologies.
As Physician Lead for Provincial System Flow, Puneet is committed to building systems that provide unified and seamless patient centric care across Saskatchewan.