Patient & Family Centred Care

Patient and Family Centred Care is an approach to health care that is grounded in mutually beneficial partnerships with patients, families, support persons, clients, residents and their health care providers.

Saskatchewan Health Authority's Philosophy

To create and sustain a strong culture of people-centred care and meaningful engagement that fosters the principles of respect, diversity, quality, safety, transparency and accountability. Embracing the spirit of Respect, Dignity, Information Sharing, Participation and collaboration.

Core Principles of Patient and Family Centred Care

Dignity and Respect:

Patients and family/support persons perspectives are listened to and honoured. Patient and family knowledge, values, beliefs and cultural backgrounds are incorporated into the planning and delivery of care.

Information Sharing:

Complete and unbiased information is shared with patients and families in ways that are timely, complete and accurate, to encourage participation in their care and decision making.

Participation:

Patients and families are encouraged and supported to participate in their care and decision-making at the level they choose.

Collaboration:

Health care leaders collaborate with patients and families in policy and program development, implementation, and evaluation in every aspect of patient and families health care.

Examples of SHA Patient Family Centred Care Initiatives

• Accountable Care Units
• Connected Care in Health Networks
• Family Presence Policy, Guidelines and Restrictions.
• Patient Family Leadership Council
• Public Experience Surveys

• Partnership with Saskatchewan Centre for Patient-Oriented Research (SCPOR)

Membership of these groups include Patient Family Partners, SHA Leaders, Physicians and other SHA staff. They are committed to co-designing projects, policies and strategies together.

People Centred Care

The Saskatchewan Health Authority also supports a People Centred Care Approach.

This approach guides all aspects of planning, delivering and evaluating of services.

The focus is on creating and nurturing mutually beneficial partnerships among the SHA staff and the patients/clients, families and communities they serve.

Providing people-centred care means working collaboratively with patients & clients, families and communities, to provide care that is respectful, compassionate, culturally safe and competent, while being responsive to their needs, values, cultural backgrounds and beliefs, and preferences.

People Centred Care is the destination; engagement will help us to get there.