Patient or Client Concerns and Feedback
The Saskatchewan Health Authority (SHA) is committed to Quality of Care, providing you with the best possible care experience and making you an important part of your health care team.
Provide feedback at point of care
To share good news, compliments or successes with your care or service, please inform the care team or contact the Client Concerns Office.
If you have concerns or questions about your care or service:
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Speak first with staff, physicians, or other health care professionals involved in your care or service
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Speak with the supervisor or manager if you still have unanswered questions or are not comfortable speaking with those directly involved in your care or service
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If you need further assistance, contact the Client Concerns Office
How a Client Concerns Specialist can help you
The role of a Client Concerns Specialist is to liaise patients, residents, and families with the right leader to provide a response to care management concerns received in the SHA. Your concern will be handled timely, with respect and confidentiality.
Please see brochure for more information:
The following is a list of SHA Client Concerns Offices, according to their former health region and location:
Former Health Region |
Location/Area |
Contact Information |
|---|---|---|
| Cypress | Swift Current |
429 Fourth Avenue NE, Swift Current SK S9H 2J9 E: RuralClientConcerns@saskhealthauthority.ca |
| Five Hills | Moose Jaw |
E: RuralClientConcerns@saskhealthauthority.ca |
| Heartland | Rosetown |
E: RuralClientConcerns@saskhealthauthority.ca |
| Keewatin Yatthé | Buffalo Narrows |
Integrated Northern Health Client Concern Office E: NorthClientConcerns@saskhealthauthority.ca |
| Kelsey Trail | Tisdale |
Integrated Northern Health Client Concern Office E: NorthClientConcerns@saskhealthauthority.ca |
| Mamawetan Churchill River | La Ronge |
Integrated Northern Health Client Concern Office E: NorthClientConcerns@saskhealthauthority.ca |
| Prairie North | North Battleford |
Integrated Northern Health Client Concern Office E: NorthClientConcerns@saskhealthauthority.ca |
| Prince Albert Parkland | Prince Albert |
Integrated Northern Health Client Concern Office E: NorthClientConcerns@saskhealthauthority.ca |
| Regina Qu'Appelle | Regina |
4th Floor, 4211 Albert Street, Regina SK S4S 3R6 E: ReginaClientConcerns@saskhealthauthority.ca |
| Saskatoon | Saskatoon |
Box 2, 103 Hospital Drive, Royal University Hospital, Saskatoon SK S7N 0W8 E: SaskatoonClientConcerns@saskhealthauthority.ca |
| Sun Country | Weyburn |
Box 2003, Weyburn SK S4H 2Z9 E: RuralClientConcerns@saskhealthauthority.ca |
| Sunrise | Yorkton | E: RuralClientConcerns@saskhealthauthority.ca P: 1-855-778-7708 |