Investigations and Reporting

Internal Audit: Supporting a Culture of Safety, Accountability and Trust

The Saskatchewan Health Authority (SHA) is committed to safe care environments and respectful workplaces. SHA offers multiple reporting channels so team members can raise concerns safely and appropriately. Speaking up is a shared responsibility and by doing so, we support a safe and accountable health system for everyone. 

Patient or Staff Safety Incidents

For reporting of staff safety or patient safety incidents, please visit these sites: 

Patients with care experience concerns can contact the Client Concerns Office.

Workplace Fraud, Theft, Unethical Conduct, Conflict of Interest or Other Policy Violations

SHA complies with the Publicly-funded Health Entity Public Interest Disclosure Act, SS 2021, c 25. The Chief Audit Officer is SHA’s designated officer under this Act and is responsible for establishing procedures to manage team member disclosures.

Relevant policies and procedures may include but are not limited to:

How to Report Concerns

Concerns requiring Internal Audit's attention (i.e., not patient or staff safety incidents) include those that should be raised related to the SHA Public Interest Disclosure Procedure (SHA-06-006P1). Current reporting mechanisms are defined within that and include the following: 

Your manager, supervisor, or physician leader. 

  • SHA supports team members in bringing forward concerns in a culturally and psychologically safe way. Leaders must acknowledge, assess, and prioritize concerns promptly based on urgency and severity. Matters involving an immediate risk to safety or security will be escalated right away, potentially to Human Resources/Labour Relations, or to Practitioner Staff Affairs under the Practitioner Staff Bylaws.

Other Reporting Options

  • You also have the option to raise concerns directly to Human Resources, depending on the nature of the issue. There is also the SHA’s Public Interest Disclosure procedure which provides you with the option to fill in a form and send via email or to phone in your concern directly.

Note: SHA does not currently have an anonymous reporting mechanism. A policy and system to support anonymous reporting is in development.

If you have any questions, we encourage you to talk to your Manager, Supervisor or Physician Leader.

What Happens After You Report

Internal Audit coordinates investigations of alleged misconduct by SHA team members including fraud, theft, illegal acts, unethical conduct, conflicts of interest, workplace policy violations, and privacy breaches, sometimes in coordination with other internal departments.

Each investigation follows a process aligned with the Global Internal Audit Standards:

  1. Define the scope, questions, and objectives.
  2. Assemble the team; gather, document, and analyze evidence.
  3. Form conclusions based on the evidence.
  4. Report results to senior management.

The final report outlines conclusions and recommendations for improving internal control. Internal Audit does not recommend disciplinary action; management determines any Human Resources follow-up. A summary report is provided to the Audit, Finance & Risk Committee of the Board of Directors.